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Privacy Policy

Last updated: November 2024

At Cuentautor, the privacy of our users and especially children is our top priority. This policy describes how we collect, use, and protect your personal information.

1. Information We Collect

  • ✓Account information: name, email address, and language preferences when you create an account.
  • ✓Usage data: stories read, age preferences, and app settings.
  • ✓Technical information: device type, operating system, and IP address to improve our service.
  • ✓For children under 13, we only collect minimal information necessary with verifiable parental consent.

2. How We Use Your Information

  • ✓Personalize the reading experience based on the child's age and preferences.
  • ✓Generate appropriate story recommendations for each user.
  • ✓Improve our services and develop new features.
  • ✓Send important communications about your account (with your consent).
  • ✓We never sell personal data to third parties.

3. Children's Privacy Protection (COPPA)

  • ✓We comply with the Children's Online Privacy Protection Act (COPPA).
  • ✓We do not collect personal information from children under 13 without verifiable parental consent.
  • ✓Parents can review, modify, or delete their children's data at any time.
  • ✓We do not show targeted advertising to minors or share their data with advertisers.

4. Data Security

  • ✓We use SSL/TLS encryption to protect all communications.
  • ✓Data is stored on secure servers with restricted access.
  • ✓We conduct regular security audits.
  • ✓In case of a security breach, we will notify affected users as required by law.

5. Your Rights (GDPR)

  • ✓Access: you can request a copy of all your personal data.
  • ✓Rectification: you can correct inaccurate or incomplete data.
  • ✓Erasure: you can request that we delete your data ("right to be forgotten").
  • ✓Portability: you can receive your data in a structured format.
  • ✓Objection: you can object to the processing of your data for certain purposes.

6. Cookies and Similar Technologies

  • ✓We use essential cookies for service functionality.
  • ✓Analytics cookies help us improve the experience (with your consent).
  • ✓You can manage your cookie preferences at any time.
  • ✓See our Cookie Policy for more details.

7. Data Retention

  • ✓We retain your data while your account is active.
  • ✓After cancellation, we delete data within 30 days.
  • ✓Some data may be retained longer for legal obligations.

8. Changes to This Policy

  • ✓We may update this policy occasionally.
  • ✓We will notify you of significant changes by email.
  • ✓Continued use of the service implies acceptance of changes.

9. Contact Us

If you have questions about this policy or want to exercise your rights, contact us: